Declan Flood has worked in Credit Management all his life. He is recognised as the expert on all aspects of Credit Management in Ireland and beyond. With over twenty years’ experience, any credit problem that you could encounter he has either the solution or knows the best person available to help you. He is recognised as a thought leader in Credit worldwide for his Total business approach to Credit. He believes that credit is not only about getting paid in full and on time, it is also about maintaining excellent customer relationships, finding a way to deliver every order and to streamline the business processes from Prospecting to Cash for maximum profit for every business. He can be contacted by email on declan@thecreditcoach.ie